Privacy Policy

Last updated: 06 October 2026.

Identity and Role of the Data Controller

journohubxa acts as the data controller for personal data processed through this website. We are responsible for determining the purposes and means of processing your personal information in connection with our services as the central hub for media feeds, including professional video operations, live signal management, content distribution, camera work and reliable high-quality feeds for news programmes and television broadcasting. Our registered address is 6 Union Court, 20-22 Union Road, London SW4 6JP, United Kingdom and you may contact us at [email protected] or +44 1483 234344.

Scope of This Notice

This privacy notice applies to all visitors to our website, users who submit enquiries via the contact form, and individuals whose personal data we process in the course of providing or promoting our media services within the United Kingdom. It covers data collected directly from you and from third parties such as analytics providers or business partners.

Categories of Personal Data and Sources

We collect identification details such as your name, contact information including email address and telephone number when you use the contact form, technical data such as IP address, browser type and device identifiers, and usage data including pages visited and interaction with our services. Data is obtained directly from you, from cookies and similar technologies, and from publicly available sources or professional networks when relevant to our broadcasting operations.

Purposes of Processing and Legal Bases

We process data to respond to enquiries and provide quotations for media feed services on the basis of legitimate interests and contract performance. We maintain website security and prevent fraud under legitimate interests. We analyse usage to improve our platform under legitimate interests. We send service-related communications under contract necessity. Marketing communications are sent only with your consent. Each purpose is supported by an appropriate legal basis under UK GDPR and the Data Protection Act 2018.

Requirement to Provide Data and Consequences

Providing contact details via the form is voluntary, yet necessary to receive a response or quotation. Failure to supply required information may prevent us from processing your request. Technical data is collected automatically and is required for the website to function correctly.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to enable essential functions, analyse traffic and personalise content. Details of the specific cookies deployed, their purposes and your choices are set out in our separate Cookie Policy which is accessible via the site-wide cookie banner. You may manage preferences through browser settings or the banner controls.

Processors, Recipients and Legal Disclosures

We engage service providers such as hosting companies, analytics platforms, email delivery services and professional advisers who process data under our instructions. Personal data may be disclosed to regulators, law enforcement or courts where required by law. We do not sell personal data to third parties.

International Transfers

Some of our service providers are located outside the United Kingdom. Where transfers occur we rely on UK adequacy regulations, standard contractual clauses approved by the Information Commissioner’s Office or other appropriate safeguards to protect your data.

Retention Periods

Contact data is retained for up to three years after the last interaction or for the duration required to fulfil any contract. Technical logs are kept for twelve months. Marketing consent records are retained until consent is withdrawn or for a maximum of five years. Retention criteria balance legal obligations, business needs and data minimisation principles.

Security and Data Minimisation

We implement appropriate technical and organisational measures including encryption, access controls and regular security reviews. We collect only the data necessary for the stated purposes and delete or anonymise information when it is no longer required.

Your Data Subject Rights

Under UK GDPR you have the right to access your personal data, request rectification or erasure, restrict or object to processing, and request data portability. You may exercise these rights by contacting us at [email protected]. We will respond within one month, subject to any applicable extensions.

Withdrawing Consent and Objecting to Marketing

Where processing is based on consent you may withdraw it at any time by contacting [email protected]. You have the right to object to direct marketing and to any profiling undertaken for that purpose. Unsubscribe links are included in marketing emails.

Right to Complain

If you are dissatisfied with our handling of your personal data you may lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority, at ico.org.uk or by writing to their office.

Children and Age Restrictions

Our services are intended for professional users aged eighteen and over. We do not knowingly collect personal data from children. If we become aware that data from a child has been collected we will delete it promptly.

Automated Decision-Making and Profiling

We do not engage in automated decision-making or profiling that produces legal or similarly significant effects. Any analytics used are for internal improvement purposes only.

Changes to This Policy

We may update this privacy policy from time to time. The current version will always be displayed on this page with the last updated date. Material changes will be highlighted for a reasonable period before they take effect.